AI Voice Agent for Restaurants & Hospitality
Your phone should never ring out during the dinner rush. VoiceCraft AI takes reservations, confirms bookings and answers the usual questions while your team stays with the guests.
- Answers every call at 8pm on a Saturday
- Takes table and party bookings with all the details
- Confirms tomorrow’s reservations on its own
The busiest hour is the hour nobody can answer
The phone rings hardest exactly when your floor staff are carrying plates. A missed call at 8pm is a table that stays empty at 9 — and the guest simply calls the next place on the list.
VoiceCraft AI picks up every time, takes the booking properly, and leaves your team where they are useful.
What it handles
The calls that are the same every night, answered the same way every night.
Table reservations
Date, time, how many people, name and number — taken in a conversation and written into a form, with the slot checked against your calendar.
Booking confirmations
Run tomorrow’s reservation list as an outbound campaign and let the agent confirm each one, so a no-show is known before the table is held.
Menu and dietary questions
Answered from the menu you upload — what is vegetarian, what is Jain, what is on the set menu — instead of a guess that reaches the kitchen too late.
Timings and directions
Opening hours, last order, parking, which landmark to turn at. The small questions that occupy your host for half the evening.
Party and group bookings
Collects headcount, occasion, budget and menu preference for larger groups, and passes it to your events person with everything already asked.
Straight to a person
A complaint, a large private booking, anything unusual — announced and transferred to your manager on the live call.
A reservation, start to finish
Nobody on your floor had to stop what they were doing.
- 1Guest calls
- 2AI conversation
- 3Booking details
- 4Slot checked
- 5Confirmed
- 6Sent to the floor
Your customers do not have to speak English
Twelve Indian languages plus English, detected during the conversation. Somebody who starts in English and slips into Hindi mid-sentence is followed, not corrected.
Frequently asked
- Can it take reservations while we are busy?
- That is the point of it. Every call is answered, the booking details are captured into a form, and the confirmed reservation is pushed to Google Sheets or your calendar.
- Can it confirm bookings the day before?
- Yes. Upload tomorrow’s list and run it as an outbound campaign, inside permitted calling hours.
- Will it know our menu?
- It answers from the menu and information you upload. Anything outside them is handed to a person rather than guessed at.
- Can guests call in Hindi?
- In Hindi, English and ten more Indian languages — detected during the call, not selected from a menu.
Let your team serve guests. Let AI answer the phone.
Every call picked up, every booking taken properly, on the busiest night of the week.
Or see what it costs and everything it does.